Lincom 9-1-1 Service Performance Survey

We appreciate your time and welcome the input from your dispatch center experience.
As you fill out this form, we ask that you focus on and rate the overall interaction:

  - How was the telecommunicator's demeanor and professionalism during the entire call process?
  - Were your needs met in an efficient and timely manner?
  - Is there anything you think we could do better?
 
1. This contact was initiated by
    Radio     Phone     MDC
RE: Event/Case #: Contact Date: Contact Time:
Satisfaction Scale:
 (1) = Strongly Disagree (2) = Disagree (3) = Agree (4) = Strongly Agree   n/a  1    2    3    4 
2. Dispatch staff responded to me in a timely manner
3. Dispatch staff communicated in a clear 
    and understandable manner
4. Dispatch staff responded in a courteous
    and professional manner
5. Dispatch wait and delay times were  
    explained in a satisfactory manner
6. The dispatch information and communications
    I received was sufficient and timely
7. I was very satisfied with my overall dispatch experience.
8. Additional comments are welcome and appreciated. You may enter them
    in the text field below or contact our Director at 265-4911.
    
  If you would like contact, please enter your name and
  a phone number where you can be reached.

  Name:   Phone: